I try to prevent my blog from becoming overly serious, although I do throw in a bit of light politics now and then. But today I want to warn you against a poor quality product on the high street so that you don’t get ripped off like me.
And if you think that I’m alone, just Google “Ecco shoes fall apart” and you will see that thousands have lost out. God knows how many others there are who have not complained.
The problem is that many of their shoes suffer from a fault in the composition of their soles which they have described to me as being of “a polyurethane material” which degrades through “hydrolysis”. In emails to me they say the problem is caused by “certain chemical stabilizers used in the production process to slow this degradation eventually being consumed”.
Ironically the problem comes when they aren’t being worn. If you leave them in a cupboard for a while the soles will start to break down so that, when you next want to wear them, they disintegrate in your hand or as you walk.
Three pairs have gone this way, my men’s sandals and casual shoes and my other half has just handed me her suede shoes where the heels have suffered the same fate.
They will not give a refund or replace them no matter how hard you press them, they will just offer a discount on a replacement, so at best you get a pair with the same inherent fault at cost whilst they get away with selling crap. Great!
The moral: DON’T BUY ECCO SHOES!